We offer secure online ordering - 24 hours a day, 7 days a week - for your convenience. Protecting your order is of the utmost importance to us, which is why we have security measures in place to protect the loss, misuse and alteration of the information under our control. We want you to feel safe and confident about your order. We use Secure Sockets Layer (SSL) technology, which encrypts all of your personal information, including credit card number, name, and address, so that no one can intercept your information and use it fraudulently.
Shipping
FedEx Ground - $5.99 for orders under $50
Free Ground Shipping on all orders over $50
Ship in US only. Oversize Shipping
Riversports will contribute $50 dollars towards the shipping costs of any boat or bike purchased online.
Return Policy
River Sports Outfitters will gladly issue exchanges or refunds for any merchandise that is purchased from our site within 30 days from when the item was shipped. This does not, howerver, include sale or clearanced priced items All sale/clearance items are considered final sale at the time of purchase. If you receive a product that does not meet your expectations or you feel is not as represented on our site, please feel free to return it. Simply email us at ra@riversportsoutfitters.com
to receive your return authorization number and then ship your item(s) to the follow address:
River Sports Outfitters Online
Return Department
2918 Sutherland Ave
Knoxville, TN 37919
River Sports Outfitters recognizes and respect your desire for privacy. River Sports Outfitters attempts to protect online information according to established company security standards and practices. You may have the opportunity to provide information to River Sports Outfitters through online forms. River Sports Outfitters will use this information to better understand your needs and to provide quality products, services and other opportunities. River Sports Outfitters plans to use any information we obtain from you to help us continually improve the content, functionality and overall usefulness of our Web site.
River Sports Outfitters may use Internet Cookies on this site to remember the information you provide during a session. The information is to be retained only for that particular session so you don't have to re-enter it as you progress.
If you do provide personal information, such as an email, telephone or fax number, or other identifying information, River Sports Outfitters does not plan to disclose it without your consent. River Sports Outfitters will plan to maintain this information, as well as any other transactions, according to our usual security and confidentiality standards.
River Sports Outfitters may revise or update this statement in the future and we encourage you to return to this page from time to time for any updates. If you have any questions about this privacy statement please feel free to contact us at anytime.
Security