Shipping policy

Free Two Day Shipping  - On qualifying orders over $50

Second business day delivery Monday - Friday. Continental U.S. only (lower 48). Oversized, heavy items do not qualify. P.O. Boxes/APO addresses are not eligible

IN-STORE PICKUP:

Items are available for pickup at our 2918 Sutherland Ave location.  At the time of pickup, you must provide a government issued ID matching the pickup name on the order, as well as a copy of your confirmation email. It is recommended that you forward your confirmation email to whomever you choose to pickup your order if you decide not to pick it up.

SHIPPING RESTRICTIONS:

Items that are bulky and/or heavy might have additional shipping charges assigned to them and do not qualify for free shipping. Most items are labeled as such on their product pages on the web site. If not, we will call you once we have received the order to let you know what the additional shipping charge will be.

GENERAL SHIPPING INFORMATION:

• Most orders will ship within 24 hours of placing the order.
• We ship Monday through Friday at approximately 1 PM Eastern Standard Time.
• If you order online, we will send you follow-up messages to keep you up to date on the status of your order. To make sure we are able to deliver status information, please provide us with an accurate e-mail address during the checkout process.
• Please keep in mind that if you receive a shipping notice via e-mail after 1 PM or on the weekend, your package may ship the following business day. NOTE: Package tracking is not available until package is picked up by the shipper and entered into their tracking system.
• Our staff is always available to answer questions. 865-523-0066